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How does Teledent work

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1. Register as a user of Teledent
  • You must be a registered dental practitioner, medical radiologist or ENT in Australia or New Zealand to use the services
  • It is important that we have accurate and up to date contact details for you so that the radiologist can call you to discuss a case if necessary
  • You will be asked to provide Teledent with basic information regarding the X-ray and cone beam CT machines in your practice, and your clinical areas of interest
  • It is free to register and you do not need to purchase any software to use Teledent

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2. Sending through a referral
  • Log on under your user name
  • Complete a referral form which provides details of the patient (name, DOB, address), reason for taking the image and background clinical notes, including pertinent dental and medical history
  • Upload the patient’s image dataset, as a DICOM data file, by dragging a file into the box or browsing and selecting the file. You MUST place the DICOM files into a folder and this folder must be compressed (zipped ) prior to uploading the case to the website.  The upload speed is dependent on the speed of your internet connection
  • Plain film images, such as OPGs, lateral cephalograms and intraoral images can be uploaded in high resolution JPEG, TIFF of BMP formats if DICOM is not available
  • If relevant, you will have the option to upload any previous images, including clinical images as JPEG, TIFF or BMP files, or any previous radiology reports can be scanned and attached
  • You will have the option of mailing a memory stick or CD to a secure post office address (P.O. Box 2450, Kew VIC 3101), if your internet connection lacks the speed or capacity to upload the larger datafiles of some cone beam machines
  • Select the type of report you are requiring.  If you need the path of nerves marked up or implant site measurements, please make sure you select that you also need a portfolio of worked up images.
  • Indicate if you require a Rush report for cone beam reports (completed within 24 hours)
  • You will be directed to secure payment portal – fees are processed on credit card pre-payment
  • You will receive an email confirming the request for report, the successful transfer of the patient data file and confirmation that the payment has been received

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3. Receiving the report

Teledent's maxillofacial radiologist:

  • Reviews case notes and DICOM files supplied
  • Prepares a comprehensive report on the area of interest, as well as reporting on all findings in the entire dataset
  • Sends an email to the practice advising the report is ready for downloading

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4. Download your report
  • Once the report has been prepared, you will receive an email asking you to log on to your secure site to download
  • All your reports that are ready for download will be listed here
  • The report will be prepared in PDF format
  • An itemised tax invoice and receipt will be attached to the report

PO Box 2450, Kew, Victoria 3101, Australia

Tel. +61 3 9816 9026

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